The Handover with NCH&C

Series 4: Ep.09 - Civility and the impact of language, with Mercy Kaggwa

NCH&C_Moment Season 4 Episode 9

In this episode, Miranda and Mercy have an open and frank conversation about the impact of civility and respect, the power of our language and the importance of seeing situations from both sides. 

https://www.civilitysaveslives.com/

Have a look at the TED talk we mention in this episode - 

https://www.ted.com/talks/chris_turner_when_rudeness_in_teams_turns_deadly?language=en